Frequently Asked Questions
1/10
What are the main activities of ŞMS KOPUZ Group?
- Our company supplies cacao powder, nuts, dried fruits, industrial oils, and various chemical raw materials. Additionally, we specialize in the supply of vegetable oils as the exclusive distributor of Bunge Loders Croklaan in Turkey.
2/10
What is ŞMS KOPUZ Group's position in global trade?
- Our company has established a significant presence in the global supply chain by exporting to over 20 countries across three continents. At the same time, we import from different regions of the world, providing manufacturers with the highest quality raw materials.
3/10
What are the quality and certification processes for your products?
- All products we supply are in accordance with international quality standards and possess the necessary certifications. Our products are regularly inspected under food safety and quality management systems.
4/10
What approach does ŞMS KOPUZ Group take towards sustainability?
- We adopt sustainable trade principles and operate in accordance with environmentally friendly and ethical trade practices. Increasing efficiency in resource use and supporting nature-friendly production processes are among our top priorities.
5/10
What steps should companies follow to procure products from your company?
- For product procurement, you can contact our customer representatives to get information about the products you need, obtain price quotes, and gather detailed information on order processes. You can also initiate collaboration through communication via our website.
6/10
What is the process for distributor or partnership proposals?
- Our company places great importance on strategic partnerships. We apply a thorough evaluation process for distributor or partnership requests, and you can submit your applications via our corporate email address or our website.
7/10
Is it possible to have a long-term partnership with ŞMS KOPUZ Group?
- Yes, our company encourages long-term partnerships. We offer sustainable and advantageous trade opportunities to our clients through regular supply agreements and tailored solutions.
8/10
What is your company's ethical trade policy?
- ŞMS KOPUZ Group adheres strictly to ethical trade and sustainable production principles. We select our suppliers and partners in accordance with these principles and support environmentally sensitive production processes.
9/10
What are the company’s efforts in digitalization and innovation?
- Our company invests in digitalization and smart logistics solutions to accelerate operational processes and provide more efficient services. We also continually improve our digital platforms to optimize customer relationship management and order processes.
10/10
How are quality control processes implemented in your company?
- Each product we supply undergoes detailed testing in accordance with international quality and safety standards. Regular quality controls are carried out during the production processes to ensure that we provide the most reliable and high-quality products to our customers.
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