As ŞMS KOPUZ GIDA PAZ SAN TİC A.Ş, we, as the Data Controller, would like to inform you with this "Information" letter, in accordance with Article 10, "Obligation of Data Controller to Inform" and Article 11, "Rights of the Data Subject" of the Law on the Protection of Personal Data No. 6698 (“KVKK”); about the purpose of processing your personal data, to whom and for what purposes your processed personal data may be transferred, the method and legal reason for collecting your personal data, and your other rights mentioned in Article 11 of the KVKK.
As the Data Controller, we process, record, transfer, share, and store your personal data within the boundaries as explained below and according to the legal regulations imposed.
Our company reserves the right to update this "Clarification Text Regarding the Protection of Personal Data" at any time in accordance with the changes that may be made in the applicable official legislation.
Our company, which operates in the fields detailed in its Articles of Association, collects and processes your personal data verbally, in writing, or electronically due to the activities in question, in accordance with the regulations of the Tourism and Revenue Administration and other relevant institutions, as well as the contracts we have entered into.
These personal data will be used to provide services related to our company’s activities, improve the quality of these services, fulfill the company’s sales, marketing, and other activities, comply with information storage, reporting, and notification obligations.
Additionally, your personal data may be used for CRM (Customer Relationship Management) activities, such as improving the quality of service we offer to you, and for sales and marketing activities.
Your personal data will not be used for purposes other than those mentioned above without your explicit consent, and will not be shared or transferred to third parties except for legal obligations and public institutions/organizations.
Our company may share your personal data with our affiliates, subsidiaries, joint ventures, or public institutions and organizations authorized by law, and with domestic or foreign institutions, suppliers, authorized dealers, vendors, business partners with whom we have contracts, provided that sufficient precautions are taken.
Your personal data may vary depending on the services, products, or commercial activities provided by our company; it may be collected either automatically or non-automatically through methods such as offices, branches, dealers, call centers, websites, social media channels, mobile applications, and similar tools. As long as you benefit from our products and services, your personal data may be processed, created, and updated.
Moreover, in order to use our company’s services:
a. When you use our call center or website,
b. When you visit our
company, website, or social media channels/media,
c. When you attend
training, seminars, or events organized by our company, your personal data
may be processed. Personal data obtained with your consent or for other
lawful reasons under Turkish law will be processed to:
(I) Carry out the necessary work for the business units to benefit you from the products and services offered by our company;
(II) Customize the products and services offered by our company according to your preferences, usage habits, and needs, and recommend them to you;
(III) Ensure the legal and commercial security of our company and individuals in business relations (administrative operations related to communication conducted by our company, ensuring the physical security and control of the company's locations, partner/customer/supplier (authorized persons or employees) evaluation processes, legal compliance process, financial operations, etc.);
(IV) Improve the quality of services offered by our company and develop our quality policies;
(V) Inform you about and benefit you from the general and special campaigns, promotions, discounts, and other advantages offered by our company;
(VI) Process the personal data obtained during your login to services provided through user names and passwords, including data about your preferences, transactions, and browsing time, to offer you requested information and services;
(VII) Issue and/or notify you regarding any loyalty cards issued by our company and affiliated companies/organizations, and about changes in personal data policies and membership conditions, renewals, expirations, etc.;
(VIII) Provide you with information regarding any requests you make for information, events, or services;
(IX) Determine and implement our company’s commercial and business strategies;
(X) Ensure the execution of our company's human resources policies;
(XI) For the purposes defined in Articles 5 and 6 of the KVKK Law, personal data will be processed by our company and affiliated companies/organizations, as well as other real or legal persons mentioned in section (C) below, in accordance with the processing conditions and purposes specified in the law.
Your personal data is collected verbally, in writing, or electronically in accordance with the purposes stated above to enable the provision of our company’s products and services within the legal framework, and to fully and correctly fulfill our company’s contractual and legal obligations.
Personal data collected for this legal reason is processed, recorded, transferred, shared, and stored in accordance with the conditions and purposes specified in Articles 5 and 6 of the KVKK Law, and in accordance with the purposes specified in section (B) of this text.
According to the KVKK Law, sensitive personal data includes data about a person’s race, ethnic origin, political opinions, philosophical beliefs, religion, sect or other beliefs, clothing and appearance, membership in associations, foundations, or trade unions, health, sexual life, criminal convictions, and security measures, as well as biometric and genetic data.
Our company will take the necessary measures determined by the Personal Data Protection Authority in processing sensitive personal data. We will process sensitive personal data only with the explicit consent of the person concerned and only for the purpose of collecting such data.
Your personal data may be shared with AAK Tourism Real Estate Construction Trade Ltd. Co. and, as mentioned in section (B), with our shareholders, business partners, suppliers, authorized public institutions, and private persons, within the framework of the conditions and purposes for processing personal data specified in Articles 8 and 9 of the KVKK Law.
Our company has the right to transfer personal data abroad in compliance with the conditions set by the Personal Data Protection Authority under the KVKK Law and after obtaining the explicit consent of the person concerned.
Under the KVKK Law, the data subject has the right to be informed and give consent before their personal data is processed, recorded, transferred, shared, or stored. After these activities, the data subject has the right to decide on the fate of their data.
In this regard, data subjects can submit their requests regarding their rights using the methods outlined below in this "Clarification Text Regarding the Processing of Personal Data," and our company will process these requests free of charge within thirty days depending on the nature of the request.
In accordance with the Personal Data Protection Authority’s Communiqué on the Procedures and Principles for Application to the Data Controller, if your request is to be answered in writing, no fee will be charged for up to ten pages. For each page beyond ten pages, a processing fee of 1 Turkish Lira may apply.
Regarding your rights, data subjects may:
a. Learn whether personal data is being processed,
b. Request information if their personal data has been processed,
c. Learn the purpose of processing personal data and whether it is being used for its intended purpose,
d. Know the third parties to whom their personal data has been transferred,
e. Request the correction of incomplete or inaccurate personal data and the notification of such corrections to third parties to whom the data has been transferred,
f. Request the deletion, destruction, or anonymization of personal data in accordance with Article 7 of the KVKK Law, and the notification of such actions to third parties to whom the data has been transferred,
g. Object to the processing of personal data through automated systems if it leads to a result against the person,
h. Request compensation for damages if they suffer harm due to the unlawful processing of personal data.
However, individuals have no right regarding anonymized data within the company. Our company may share personal data with official authorities when requested, as required by law.
In accordance with the KVKK Law, personal data processed for the purposes specified in this "Clarification Text Regarding the Processing of Personal Data" will be deleted, destroyed, or anonymized once the purpose for processing is no longer valid, or when the statute of limitations has expired.
Under Article 5 of the KVKK, our company can process your personal data without your explicit consent under the following circumstances:
I. In situations where you are unable to give consent due to physical impossibility, or where your consent is not legally valid, and processing is necessary to protect your or someone else's life or physical integrity,
II. Where the processing of personal data is required for the performance of a contract between you and our company, or our affiliates/partners,
III. Where processing is necessary for the performance of a legal obligation by our company,
IV. If your personal data has been made public by you,
V. If processing is necessary for the establishment, exercise, or defense of legal claims,
VI. If processing is necessary for the legitimate interests of our company, provided that it does not harm your fundamental rights and freedoms.
According to Article 13, Paragraph 1 of the KVKK Law, you can submit your request to exercise your rights using the methods determined by the Personal Data Protection Authority. Alternatively, you can also send your request in writing to our company under the KVKK Law.
To exercise your rights as per Article 11 of the Law No. 6698, you can always contact us via email at info@smskopuz.com.tr. Only emails sent to this address regarding personal data will be evaluated; requests or notifications made through other channels will not be considered.
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